In the data-driven world of HR, a high employee retention rate is good news. It may be one simple stat, but what it represents is traditionally viewed as gold dust by businesses. High on the list of benefits is an engaged and...
Tag - Employee Training and Development
Synergizing success: Elevating teamwork in the workplace
Advanced project management tools and flexible work models are the norm in today’s modern workplaces. But there’s a hidden pitfall: drifting apart. These innovations boost individual productivity. But they can sometimes...
Instructor-led vs. self-paced learning: What’s more effective?
Both instructor-led and self-paced learning are common workplace training practices. And both have their own advantages and disadvantages. Let’s see two examples to get a better idea of what they look like in real life. In a...
Experiential learning in the modern workplace: A remote revolution?
For decades, experiential learning has been a celebrated educational approach. The concept is simple but powerful. Through hands-on experiences and real-world problem-solving, participants learn by doing. But the landscape of the...
Interleaving vs. Targeted training: What’s more effective for learning?
Your job as an L&D professional is not only to get the right training in front of the right people. It’s also to help ensure those people are engaging with and absorbing the content. With the focus on actual learning...
Top customer support skills your teams should master
The customer support team is what can make or break the customer experience. And happy customers are loyal customers who will help businesses bloom and add to their revenue. In brief, good customer support is a revenue generator...
Employees use AI tools, but don’t get training on them
The talk of the business world is now AI tools. ChatGPT, Jasper, DALL-E 2, and more are the center of all discussions, with more and more businesses and professionals trying them out (or using them) daily. The way businesses...
Nurturing talent: How to support employee career growth
Most leaders recognize that supporting employee career growth is vital for success. But many companies still rely on traditional approaches to employee training, like one-off sessions, onboarding training, and mandatory...
Why and how to invest in employee financial training
To many employers, the path to company success can be boiled down to a simple formula: create a plan, hire top talent to help carry it out, and then fine-tune future plans for even more success. But how do you go about...
Don’t break the bank: All you need to know about low-cost employee training
Training is one of the most essential investments for businesses. But let’s admit it. It’s expensive. And it’s also one of the first things that companies decide to cut when they need to reduce expenses. According to...