We’ve all experienced positive and negative feelings at work. Maybe you’ve dreaded sitting through a meeting with that one coworker who can’t seem to say anything nice about anyone. Or, you’ve been re-energized on a...
New Year’s resolutions: 7 training goals for 2022
The beginning of each new year is traditionally an opportunity for a reset, both personal and professional. From a business perspective, this reset means setting objectives and priorities, and making sure to allocate the company...
Before and after a webinar: How to engage attendees
When you think about how to host a webinar, you may be tempted to focus exclusively on what happens during the training. Your first questions are likely: “How do I create a nice presentation?” “What software...
6 must-have skills when working remotely
As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics. Most tips covered questions like: How do I remove distractions while working from home? How do I set up a...
Off-the-shelf training: How to grow employees’ skills with ready-made courses
When thinking of employee development, you’ve likely debated at some point whether to go with off-the-shelf training or create your own course content. Off-the-shelf training is ready-made content you can plug directly into...
Training your sales team: Six best practices
Most likely, you’re already pretty proactive about supporting your sales team. They are, after all, directly responsible for a lot of your company’s revenue. But often, companies are so focused on quotas, they forget to hone...
Training employees online? Beware of these challenges
Whether you’ve recently transitioned to online training, thinking of doing so, or have just introduced a new LMS, one thing is for sure: tech could make or break your training program. Remote training offers an elegant solution...
Employee onboarding survey: Expectations vs. reality
You want your recent hires to hit the ground running and thrive in their new roles. And that means preparing them for success from day one with an effective onboarding process. But how can you be sure you provide the right kind...
How to apply Gagne’s nine events of instruction
Born in 1916, educational psychologist Robert Gagne’s nine events of instruction learning model is still very much in use today. Centered around how people (he calls them performers) process information, practitioners in fields...
Diversity and inclusion training: The role of managers
In the “Diversity Day” episode of The Office, middle-manager Michael Scott (instructed by his company, Dunder Mifflin) organizes a diversity and inclusion training event for his team. “We only have an hour,”...