Most likely, you’re already pretty proactive about supporting your sales team. They are, after all, directly responsible for a lot of your company’s revenue. But often, companies are so focused on quotas, they forget to hone...
Training employees online? Beware of these challenges
Whether you’ve recently transitioned to online training, thinking of doing so, or have just introduced a new LMS, one thing is for sure: tech could make or break your training program. Remote training offers an elegant solution...
Employee onboarding survey: Expectations vs. reality
You want your recent hires to hit the ground running and thrive in their new roles. And that means preparing them for success from day one with an effective onboarding process. But how can you be sure you provide the right kind...
How to apply Gagne’s nine events of instruction
Born in 1916, educational psychologist Robert Gagne’s nine events of instruction learning model is still very much in use today. Centered around how people (he calls them performers) process information, practitioners in fields...
Diversity and inclusion training: The role of managers
In the “Diversity Day” episode of The Office, middle-manager Michael Scott (instructed by his company, Dunder Mifflin) organizes a diversity and inclusion training event for his team. “We only have an hour,”...
Employee development: How to convince managers to train their teams
Good news. After presenting your employee development business case to the board, your proposed L&D budget has finally been approved. With the finances in place and buy-in from senior management, the biggest challenges are...
Does your team need a knowledge transfer plan?
Chances are you’ve already met Kate (or someone very like her). Kate’s one of the top-performing account managers in your company. She’s been with you for seven years and she’s great at what she does. She knows the ins...
Learning metrics: Can they show that your training is failing?
When it comes to your training program effectiveness, data could tell the difference between a win and a total failure. You already know that learning metrics are important. But collecting these metrics is just as important as...
Why your employees could be your best trainers
Content is usually the first thing that comes to mind when you’re trying to build a successful internal training program. But the person who delivers that training plays a big part, too. You want someone who has...
How to improve your remote onboarding process
The first day on a new job can be exciting and nerve-wracking — especially for remote workers. Starting a new job after an entirely virtual interview and hiring process can be an impersonal and isolating experience. But a good...