Advanced project management tools and flexible work models are the norm in today’s modern workplaces. But there’s a hidden pitfall: drifting apart. These innovations boost individual productivity. But they can sometimes...
Instructor-led vs. self-paced learning: What’s more effective?
Both instructor-led and self-paced learning are common workplace training practices. And both have their own advantages and disadvantages. Let’s see two examples to get a better idea of what they look like in real life. In a...
Experiential learning in the modern workplace: A remote revolution?
For decades, experiential learning has been a celebrated educational approach. The concept is simple but powerful. Through hands-on experiences and real-world problem-solving, participants learn by doing. But the landscape of the...
Questions to ask before buying an LMS: 60+ tips for selecting the right training platform
With business costs rising, you’d think training budgets would take a hit. The truth is, they’re actually getting bigger. Between 2021 and 2022, expenditure in the US rose by 10%. Reaching the $106.1 billion mark, it’s the...
Interleaving vs. Targeted training: What’s more effective for learning?
Your job as an L&D professional is not only to get the right training in front of the right people. It’s also to help ensure those people are engaging with and absorbing the content. With the focus on actual learning...
Top customer support skills your teams should master
The customer support team is what can make or break the customer experience. And happy customers are loyal customers who will help businesses bloom and add to their revenue. In brief, good customer support is a revenue generator...
Maximizing the benefits of a customizable LMS: How to make a training portal truly yours
Too long? Too short? Too tight? Too baggy? An item of clothing may look great on the peg. But if it doesn’t fit perfectly, chances are you won’t wear it. Or when you do wear it, you’ll be distracted by its flaws (missing...
Employees use AI tools, but don’t get training on them
The talk of the business world is now AI tools. ChatGPT, Jasper, DALL-E 2, and more are the center of all discussions, with more and more businesses and professionals trying them out (or using them) daily. The way businesses...
Nurturing talent: How to support employee career growth
Most leaders recognize that supporting employee career growth is vital for success. But many companies still rely on traditional approaches to employee training, like one-off sessions, onboarding training, and mandatory...
Listen, act, and grow: The power of employee feedback
“OK, we have 1 minute left. Is there anything you want to share?” That’s how Leonard’s manager, Scott, ended their regular performance review. Previously, he had been talking for almost half an hour...