A private cloud solution means we host your platform and all its content on our own servers. This is a turnkey solution, so our team of experts takes care of installation, backups, security updates, and system upgrades.
An on-premise solution, on the other hand, gives all control over to you. You host our platform and all its content on your server. eFront doesn't even require internet connectivity, as it does not rely on any online resources, so you can keep your learning and data in your intranet, behind your firewall, and under your complete control.
You can upgrade to a larger plan at any time during your subscription, any remaining credit will be considered towards the upgrade fee. You can downgrade starting from your next payment cycle.
Registered users refer to the number of users who are enrolled in your training platform. For example, if your registered user limits are 1000, you cannot go over that amount and add a user to your system. But you can have inactive users. Inactive users can't sign into the platform, and they don't count toward the license, but we retain all their data.
Concurrent users refer to the number of users who can be online at the same time. (If you have 5000 registered users, but 200 concurrent users, this means only 200 users can be online in eFront simultaneously.)
No, we do not store your credit card information in our systems. All credit card transactions are processed using secure encryption - the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely at gateways on a PCI-compliant network.
It is your choice to employ credit card-based transactions for your learners as well as which processor you'd like to use. You can find more info on our eCommerce page .