Customer stories: Lenzing


Lenzing AG is a global market leader in the production of man-made cellulose fibers with headquarters in Austria, production sites in all major markets as well as a worldwide network of sales and marketing offices. Lenzing is the leading supplier in many business-to-business markets and supplies the global textile and nonwovens industry. The portfolio ranges from dissolving pulp, standard and specialty cellulose fibers to high-quality plastic polymer products and engineering services.

The project and its challenges

The challenge was to train over 4000 employees worldwide in a short time frame. To train them in a formal learning course wasn’t feasible and would have been a logistical nightmare which required enormous resources. Moreover, Lenzing had to

  • have an overview of which content was out of date and had to be reviewed, and
  • control the launch of the content and who passed courses.

How did eFront help?

For Lenzing AG, the fast provision of work-instructions and trainings, as well as the capability to receive daily reports on the employee’s level of knowledge was the reason they chose the eFront LMS.

eFront presented a powerful and complete Learning Management-System solution. The complete organizational structure of Lenzing AG, including the departments and cost units are displayed in eFront and this whole database is updated daily through an import-interface.

Today, Lenzing trains and instructs more than 3000 employees worldwide on more than 70 online-trainings on security aspects and production issues. The broadening of the range of trainings is planned for HR-subjects as well as the continuous enhancement of the system.

What were the benefits of using eFront?

According to Lenzing, they benefitted most from the following:

  • the enormous saving of time, costs and resources
  • up to date and standardized trainings and reports on it
  • a sustainable and scalable form of training
  • the central management of all processes

“We are really pleased. The fast and straightforward support concerning modifications and enhancements is very important for Lenzing AG.”

To view the case study please check it out on Slideshare:

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