{"id":8110,"date":"2022-01-10T13:29:31","date_gmt":"2022-01-10T11:29:31","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=8110"},"modified":"2022-01-10T13:29:31","modified_gmt":"2022-01-10T11:29:31","slug":"work-attitudes","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2022\/01\/work-attitudes.html","title":{"rendered":"Work attitudes: What shapes how employees feel"},"content":{"rendered":"
We\u2019ve all experienced positive and negative feelings at work. Maybe you\u2019ve dreaded sitting through a meeting with that one coworker who can\u2019t seem to say anything nice about anyone. Or, you\u2019ve been re-energized on a project when an encouraging colleague praised your hard work.<\/p>\n

Work attitudes do more than brighten (or darken) your day at the office, though. They affect the entire workplace<\/strong>, impacting everything from morale to productivity to job satisfaction.<\/p>\n

Understanding the factors that shape employee attitudes will help you provide a better working environment. The kind of healthy environment that helps employees flourish.<\/p>\n

What we mean by work attitudes<\/h2>\n

Let\u2019s start with a definition. When we talk about attitudes at work, we\u2019re not talking about mood. Everyone has off days. And everyone has days that make them feel good about their jobs. Attitude goes beyond temporary frustrations and circumstances<\/strong>.<\/p>\n

An attitude is a consistent way of viewing a situation. It\u2019s a mindset that\u2019s deeply rooted and persists over time.<\/p>\n

Whatever side of the spectrum it takes, an employee\u2019s attitude at work affects every aspect of their job. From job satisfaction to organizational commitment to how they treat their coworkers and customers. And when it spreads to those around them, the repercussions are significant.<\/p>\n

How workplace attitudes affect your company<\/h2>\n

Both positive and negative attitudes affect an organization\u2019s performance. Operations are not completely separate from employee feelings\u2014especially when those feelings turn into actions.<\/p>\n

Consider three key areas where attitude can make a big difference to the employee experience\u2014and to your bottom line.<\/p>\n

1. Performance and productivity<\/h3>\n

Employees with positive attitudes at work put their heart into their work and care about quality. They drive their own career goals, getting noticed and even tapped for promotions. And they act as cheerleaders for others, inspiring them to the same heights.<\/p>\n

On the flip side, employees with negative outlooks weaken productivity<\/strong>. They spend energy complaining or gossiping. If they don\u2019t feel their work makes a difference, they may become apathetic. If they\u2019re concerned about unfairness, they\u2019ll push back against difficult assignments and mistreat customers.<\/p>\n

One or two pessimistic dispositions can create ripple effects that lead others to get lazy about hitting deadlines, spread rumors, or disregard customer service.<\/p>\n

2. Employee retention<\/h3>\n

An optimistic environment where employees feel supported is crucial to retaining your top talent. Employees who are happy in their jobs and feel valued are far more likely to stay with a company than those who don\u2019t.<\/p>\n

But when employees see work as drudgery or as an unfair system where they just can\u2019t get ahead, they\u2019re not likely to stick around. And if negative attitudes at work go unchecked, you\u2019ll incur all the costs of frequent turnover<\/strong>.<\/p>\n

3. Customer satisfaction<\/h3>\n

Stellar customer service is a huge factor in building customer loyalty. Customers place a lot of value on their interactions with a company. An employee with a positive attitude will be helpful and handle communication with the care needed.<\/p>\n

But when someone has negative feelings about their workplace, it\u2019ll show in their interactions<\/strong>. And when customers experience bad attitudes while dealing with your company, chances are they won’t be returning.<\/p>\n

Factors that impact employees\u2019 attitudes at work<\/h2>\n

Workplace attitudes are shaped by many variables. Some are out of your control. Struggles at home and health or relationship issues may alter an individual\u2019s view of life and people in general.<\/p>\n

Nevertheless, there are<\/em> factors in your control that have a disproportionately large impact on how people view their jobs.<\/p>\n