{"id":8086,"date":"2021-11-22T12:35:42","date_gmt":"2021-11-22T10:35:42","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=8086"},"modified":"2021-11-22T12:35:42","modified_gmt":"2021-11-22T10:35:42","slug":"essential-work-from-home-skills","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2021\/11\/essential-work-from-home-skills.html","title":{"rendered":"6 must-have skills when working remotely"},"content":{"rendered":"<div class=\"wp-block-classic-wrap\">As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics.\u00a0Most tips covered questions like: <em>How do I remove distractions while working from home?<\/em> <em>How do I set up a \u201cwork-from-home\u201d station?<\/em> <em>What\u2019s the etiquette for video calls?<\/em><\/p>\n<p>But as this transition has become the new norm (whether permanently or as a flexible, hybrid option), the focus has shifted. It\u2019s time to get a handle on <strong>work from home skills<\/strong> that not only make the situation workable, but that also make it productive and effective.<\/p>\n<p>There are many things you can do to get your organization running smoothly with remote work. One of the most important is to offer training on work from home skills. The questions you should be asking now are: What are the skills we need to be as productive and successful as we were before the transition? How do we train ourselves and our teams on those skills?<\/p>\n<h2>How remote work has changed the way we work<\/h2>\n<p>But first, let\u2019s take a step back. Is there <em>really<\/em> a need to upskill or train employees now that the same work is being done remotely?<\/p>\n<p>The short answer is\u00a0yes.<\/p>\n<p>Even though the tools for work may be the same, the way people use them and the roles they play are changing. Likewise, even though workdays seem like &#8220;business as usual&#8221;, the challenges of a physical and a remote workplace are quite different.<\/p>\n<p>This means that we need to <strong>unlearn some habits<\/strong>, <strong>learn new skills<\/strong> and learn how to use new tools, and even <strong>adjust the ways we use existing skills<\/strong> and tools to address new work conditions.<\/p>\n<p>For example, remote work relies exclusively on technology for communication. Yes, there were remote workers and distributed teams using messaging apps, video meetings, and project management tools before the pandemic. And even in-office employees used\u00a0the same methods to collaborate.<\/p>\n<p>But <strong>asynchronous communication and messaging<\/strong> are now taking on bigger, more important roles since they need to:<\/p>\n<ul>\n<li><strong>Replace face-to-face decision-making.<\/strong> Messaging, texting, and email are now used more to pose serious questions, raise concerns, and talk through solutions.<\/li>\n<li><strong>Support more flexible work hours.<\/strong> Employees in different locations may now be on different schedules as they balance work and home life. Communication becomes asynchronous to meet the more fluid timelines.<\/li>\n<\/ul>\n<p>What this example shows is that a transition to remote work or to a hybrid work model doesn&#8217;t mean you have to start everything from scratch, ditch all the tools you&#8217;ve been using, and learn completely new skills.<\/p>\n<p>Modern tools give you the functionality you need to adapt your business to remote work. And training will help you do this smoothly. So, the real question is: Where do you start from? Which skills should you prioritize to help your teams navigate this (new) remote work environment?<\/p>\n<h2>6 work from home skills your teams should master<\/h2>\n<p>You can help your team transition to successful remote work by focusing your training on developing relevant skills. Consider the following six skill sets you may want to include in your training strategy for remote workers.<\/p>\n<h3>1. Remote communication etiquette<\/h3>\n<p>Teaching your employees how to use <a href=\"https:\/\/www.efrontlearning.com\/library\" target=\"_blank\" rel=\"noopener noreferrer\">soft skills in the workplace<\/a> has a big impact on productivity and employee satisfaction. Good communication skills are essential to any successful organization. But remote interactions have their own nuances.<\/p>\n<p>A conscientious in-office employee would never shout during a planning session, ignore a coworker asking them for help, or come dressed inappropriately for a business meeting. Such behavior undermines respect and professionalism. But certain virtual communication behaviors can have the same effects if people aren\u2019t aware.<\/p>\n<p>Training people on how to appropriately show up to video conferencing, and how to be accessible and responsive on- and offline will help your teams collaborate effectively\u2014even when they\u2019re off-site.<\/p>\n<h3>2. Clear, effective written communication<\/h3>\n<p>When teams go remote, it pays to grow written communication skills\u2014even for those whose job descriptions don\u2019t involve writing. A lot of asynchronous communication between remote colleagues happens in written form like emails and chats. Poor written communication skills could create misunderstandings and hurt collaboration.<\/p>\n<p>For instance, during face-to-face conversations, tone of voice and body language carry a lot of context. If an employee says \u201cyes\u201d to a deadline but is nervous about meeting it, their hesitation may be obvious to their leaders as they speak tentatively and look worried.<\/p>\n<p>However, if the same interaction takes place over email, the leader just sees \u201cyes\u201d in the text and assumes everything is fine. They don\u2019t offer additional support and the employee may end up feeling stranded.<\/p>\n<p>Training employees on how to communicate in writing avoids any misunderstandings. You can help them by focusing on how to discuss high-stakes topics and express concerns and questions clearly and respectfully.<\/p>\n<h3>3. Cybersecurity<\/h3>\n<p>As more critical work happens online, it\u2019s a good idea to train your teams on cybersecurity. People working from public spaces or in shared spaces with non-colleagues should know and follow very specific instructions about how to handle their work devices.<\/p>\n<p>You\u2019ll also want to include training on topics like maintaining strong passwords and protecting sensitive data. Or, on best practices for preventing viruses and malware from infiltrating hardware.<\/p>\n<p>You could pay a heavy price for a data breach, or even put your business at risk. All employees should receive cybersecurity awareness training to ensure safe remote working practices.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-8089 aligncenter\" src=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314.png\" alt=\"Six work from home skills remote employees should master | eFront\" width=\"1200\" height=\"314\" srcset=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314.png 1200w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314-300x79.png 300w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314-768x201.png 768w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314-1024x268.png 1024w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314-810x212.png 810w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2021\/11\/eFront_20211102_1200x314-1140x298.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h3>4. Time management and organization<\/h3>\n<p>Working from home can blur the boundaries between work and home life. Your employees may need help with effective time management to keep the balance in check.<\/p>\n<p>Organizing work can be a very different experience outside the office, with its structured hours and regular meetings. Employees may lose track of deadlines when they\u2019re not communicating in real-time with others on the team. Or, they may get easily distracted by their home working environment. Flexible hours might leave them wondering how to prioritize tasks during the day.<\/p>\n<p>You can help remote employees maintain productivity and avoid burnout by giving them the skills to organize their time and avoid distractions.<\/p>\n<h3>5. Mental health and wellbeing<\/h3>\n<p>Employee happiness and morale can be another casualty of mixing work and home life. People get overwhelmed or burned out when they don\u2019t have the tools to manage the two together.<\/p>\n<p>Help employees keep a healthy balance with training on mindfulness and wellbeing best practices. Teach them the skills to manage stress and determine priorities. Help them understand how to draw and enforce appropriate boundaries. These practices will give them the control to build a positive employee experience.<\/p>\n<h3>6. Diversity, equity, and inclusion<\/h3>\n<p>Remote work can create perceived divisions between those in the office and those working off-site. Diversity, equity, and inclusion (DEI) training can help break down the barriers of \u201cus vs. them\u201d thinking.<\/p>\n<p>Companies benefit when all employee voices are heard. Make your remote work environment inclusive by teaching employees to recognize unconscious biases, make work accessible, and value others\u2019 contributions. And give your managers the skills to recognize needs and treat their team members equally\u2014no matter where they work.<\/p>\n<h2>Be flexible in training remote work skills<\/h2>\n<p>Even if you have a robust work-from-home plan in place, employees may need extra help getting up to speed. Work from home might change the direction or scope of your employee training plans.<\/p>\n<p>As you consider your remote work training strategy, keep in mind another skill: <strong>agility<\/strong>. You need to be agile while working, but also while building or implementing the courses you offer. Be ready to meet employees\u2019 needs by updating their training frequently.<\/p>\n<p>With training tailored to the new remote work norm, you\u2019ll support your employees and make this new way of working a success.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics.\u00a0Most tips covered questions like: How do I remove distractions while working from home? How do I set up a \u201cwork-from-home\u201d station? What\u2019s the etiquette for video calls? But as this transition has become the new norm (whether permanently or as [&hellip;]<\/p>\n","protected":false},"author":33903,"featured_media":8088,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[267],"tags":[],"class_list":["post-8086","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-talent-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work From Home Skills: How To Adjust Your Training Program To Remote Employees&#039; Needs<\/title>\n<meta name=\"description\" content=\"With remote work on the rise, which are the most important work from home skills for employees? Discover how to adjust your training programs to make sure you create a healthy remote work environment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.efrontlearning.com\/blog\/2021\/11\/essential-work-from-home-skills.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 must-have skills when working remotely\" \/>\n<meta property=\"og:description\" content=\"With remote work on the rise, which are the most important work from home skills for employees? 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