{"id":7968,"date":"2021-06-07T16:01:39","date_gmt":"2021-06-07T13:01:39","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=7968"},"modified":"2021-06-09T16:03:24","modified_gmt":"2021-06-09T13:03:24","slug":"internal-training-guide","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2021\/06\/internal-training-guide.html","title":{"rendered":"Why your employees could be your best trainers"},"content":{"rendered":"
Content is usually the first thing that comes to mind when\u00a0you’re trying to build a successful internal training program. But the person who delivers that training plays a big part, too. You want someone who has credibility, who can make the topic engaging, and who knows the content and its value. As it turns out, the best trainers for your internal training program may already be among your employees.<\/p>\n

You hire specialists, so why not use their expertise?<\/strong> Turning your employees into trainers can lead to a better learning experience and may even drive stronger knowledge transfer within your teams.<\/p>\n

When\u00a0it makes sense for employees to train their peers<\/h2>\n

There are a number of instances where an internal vs. external training program will benefit your organization. Internal training takes advantage of the knowledge and resources you already have in-house.<\/p>\n

You may consider using employees as your trainers when the content involves internal processes and procedures. Or, when it relates to one of your employee\u2019s areas of expertise. For example:<\/p>\n

Onboarding new employees or employee transfers<\/h3>\n

It makes sense to have an employee instruct new hires or employees transferring from another department. Onboarding<\/a> should be a personalized and humane experience. Colleagues and HR professionals are a natural choice for teaching others about internal resources, processes, and career paths. They can also help introduce the new hire or transfer to the company or department culture.<\/p>\n

Sharing expertise across departments<\/h3>\n

When you need to share information more widely across your organization, turn to the in-house experts. You can use peer learning for specific topics. For example, customer support teams can train other non-technical teams on products and services. Or, developers can give company-wide training on cybersecurity<\/a>.<\/p>\n

Mentoring within a team or department<\/h3>\n

You may consider having more senior team members train those newer to the company on specific processes and skill sets. This kind of internal mentoring serves more than one purpose. It helps educate everyone on company-specific best practices to make sure they get more widely used. It also helps build team relationships and a healthy team dynamic.<\/p>\n

Why turn your employees into trainers<\/h2>\n

So why should you consider turning employees into trainers? There are many advantages to engaging employee trainers for in-house training.<\/p>\n