{"id":6462,"date":"2017-12-12T18:00:15","date_gmt":"2017-12-12T16:00:15","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=6462"},"modified":"2019-08-26T11:58:29","modified_gmt":"2019-08-26T08:58:29","slug":"element-post-evaluation-training-questionnaire","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2017\/12\/element-post-evaluation-training-questionnaire.html","title":{"rendered":"5 Elements to Include in any Post Training Evaluation Questionnaire"},"content":{"rendered":"<div class=\"wp-block-classic-wrap\"><span style=\"font-weight: 400;\">At the end of any corporate online training program or course, there should always be a <\/span><span style=\"font-weight: 400;\">training evaluation report<\/span><span style=\"font-weight: 400;\"> based on learner feedback. This report not only tells you how well the program was received by the learners, but it also gives valuable insight into your program\u2019s effectiveness.<\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">At the end of the day, the learner\u2019s <\/span><span style=\"font-weight: 400;\">feedback regarding <\/span><span style=\"font-weight: 400;\">your training program is one of the measures of how successful it is. And the <\/span><span style=\"font-weight: 400;\">best course <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/02\/8-online-training-evaluation-techniques.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>evaluation<\/strong><\/a> tool<\/span><span style=\"font-weight: 400;\"> you can use to validate this is a <\/span><span style=\"font-weight: 400;\">post-training evaluation questionnaire.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s commonplace though is that these post-training learner surveys <\/span><span style=\"font-weight: 400;\">get less attention <\/span><span style=\"font-weight: 400;\">compared to the development of learning content and course materials (or sometimes omitted entirely). Truth be told, it should actually be the other way around \u2013 <strong>these evaluations should be done before any content is created.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like any design concept, you always need to start with the end in mind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>This mindset also applies to your course design<\/strong> \u2013 you need to begin with your learners\u2019 goals in mind. Therefore, it does make sense that you create a <\/span><span style=\"font-weight: 400;\">post-training evaluation questionnaire<\/span><span style=\"font-weight: 400;\"> alongside the definition of a program\u2019s learning goals. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These two need to complement each other, with your <\/span><span style=\"font-weight: 400;\">eLearning questionnaire <\/span><span style=\"font-weight: 400;\">validating if your course was able to attain its objectives &#8211; from the learner\u2019s perspective.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since evaluation is a crucial part of course design, here are five aspects that you need to include when you create an <\/span><span style=\"font-weight: 400;\">eLearning evaluation questionnaire<\/span><span style=\"font-weight: 400;\"> for your learners<\/span><\/p>\n<h3>1.Effectiveness<\/h3>\n<p><strong>Effectiveness is a critical element when you measure <\/strong><span style=\"font-weight: 400;\"><strong>the performance of a training program.<\/strong> It is <\/span><span style=\"font-weight: 400;\">also<\/span><span style=\"font-weight: 400;\"> the most important aspect when it comes to creating a <\/span><span style=\"font-weight: 400;\">post-training evaluation questionnaire<\/span><span style=\"font-weight: 400;\">. It establishes your learners\u2019 perception of whether or not the course helped them attain their <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/05\/how-set-measurable-learning-objectives-goals.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>learning objectives<\/strong><\/a>.<\/span><\/p>\n<div class=\"click-to-x\">\n                <blockquote>Effectiveness is a critical element when you measure the performance of a training program.<\/blockquote>\n                <a href=\"https:\/\/x.com\/intent\/post?text=Effectiveness%20is%20a%20critical%20element%20when%20you%20measure%20the%20performance%20of%20a%20training%20program.&#038;via=efrontlearning&#038;related=efrontlearning&#038;url=https%3A%2F%2Fwww.efrontlearning.com%2Fblog%2F2017%2F12%2Felement-post-evaluation-training-questionnaire.html\" target=\"_blank\">\n                    <span>Share on <\/span>\n                    <svg width=\"17.6px\" height=\"18px\" viewBox=\"0 0 17.6 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M10.5,7.6L17,0h-1.6L9.8,6.6L5.2,0H0l6.9,10L0,18h1.6l6-7l4.8,7h5.2L10.5,7.6L10.5,7.6z M8.4,10.1l-0.7-1\n                        L2.1,1.2h2.4L9,7.6l0.7,1l5.8,8.3h-2.4L8.4,10.1L8.4,10.1z\"><\/path>\n                    <\/svg>\n                <\/a>\n            <\/div>\n<p>Moreover,<span style=\"font-weight: 400;\"> the learners\u2019 opinions on the <\/span><span style=\"font-weight: 400;\">effectiveness of eLearning<\/span><span style=\"font-weight: 400;\"> courses are an indicator of how relevant the lesson is for them. It will tell you if they think that the skills they\u2019ve learned can actually be helpful for their everyday work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This part of the survey asks if the learners\u2019 WIIFM (What\u2019s In It For Me?) question was addressed and if they are satisfied with what they have learned.<\/span><\/p>\n<p><strong>You can start by asking the learners how effective the course or program was in achieving their learning objectives.<\/strong> You can also ask<span style=\"font-weight: 400;\"> what they think the best and worst aspects of the program are and some suggestions on how to improve those.<\/span><\/p>\n<h3>2. Comprehension<\/h3>\n<p><strong>The comprehension aspect of a post-training evaluation questionnaire<\/strong><span style=\"font-weight: 400;\"><strong> refers to the effectiveness of the course delivery.<\/strong> This section in your <\/span><span style=\"font-weight: 400;\">learner satisfaction survey<\/span><span style=\"font-weight: 400;\"> asks questions about the way the <a href=\"https:\/\/www.efrontlearning.com\/blog\/2016\/08\/consistent-content-elearning.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>course content<\/strong><\/a> was delivered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This element also includes the conciseness and clarity of content. Was the subject matter easy for the learners to follow and understand? Was the wording of any written materials clear? Were the multimedia materials clearly visible and audible? \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For face-to-face or synchronous training, this part of the survey also includes the manner in which the lesson was facilitated. Was the trainer knowledgeable in the subject matter? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Was the facilitator able to explain the topic in a way that the audience can relate to? Did the instructor offer enough support to the learners during the session? <strong>These are some of the questions you can include in your <\/strong><\/span><strong>post-training evaluation questionnaire.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6481\" src=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314.jpg\" alt=\"5 Elements to Include in any Post Training Evaluation Questionnaire - eFront Blog\" width=\"1200\" height=\"314\" srcset=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314.jpg 1200w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314-300x79.jpg 300w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314-768x201.jpg 768w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314-1024x268.jpg 1024w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314-810x212.jpg 810w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171212_1200x314-1140x298.jpg 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h3>3. Attractiveness<\/h3>\n<p><strong>The course\u2019s overall look and feel is also an integral part of a post training evaluation questionnaire<\/strong><span style=\"font-weight: 400;\"><strong>.<\/strong> Any type of course-related material like participant handouts, presentation slides, or multimedia fall under this aspect. This is a critical component &#8211; particularly for eLearning courses &#8211; because it tells you if your interface, learning environments, and multimedia resources are aesthetically appealing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since eLearning is a medium that\u2019s heavily dependent on visual design principles, <strong>course creators need to pay a lot of attention to the attractiveness factor.<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it may seem trivial to most, the learners\u2019 exposure to the look and feel of your course can greatly affect the learning experience. Thus, having <\/span><span style=\"font-weight: 400;\">well-crafted <\/span><span style=\"font-weight: 400;\">multimedia resources also matter \u2013 especially for self-paced, asynchronous courses.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you solicit <a href=\"https:\/\/www.efrontlearning.com\/blog\/2016\/10\/significance-feedback-corporate-elearning.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>feedback<\/strong><\/a>, you can ask your learners to rate the multimedia components (video, audio, and images) of the program based on how attractive they think those are. You can also solicit suggestions on how to make the course more appealing in terms of visual and\/or auditory aspects.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Engagement<\/h3>\n<p><strong>No one wants to just be a passenger in their own learning; <\/strong><span style=\"font-weight: 400;\">learner engagement<\/span><span style=\"font-weight: 400;\"> must be a priority for any type of course. For face-to-face sessions, <\/span><a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/02\/blended-learning-strategies-that-work.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>engagement <\/strong><\/a><span style=\"font-weight: 400;\">can come in the form of active learning approaches like simulations, activities, and collaborative work. For eLearning, these can be in the form of games, interactive <a href=\"https:\/\/www.efrontlearning.com\/blog\/2015\/11\/are-quizzes-really-that-telling-assessing-elearning-assessments.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>quizzes<\/strong><\/a>, and <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/11\/tips-create-branching-scenarios.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>branching scenarios<\/strong><\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For your <\/span><span style=\"font-weight: 400;\">post-training evaluation questionnaire<\/span><span style=\"font-weight: 400;\">, you can ask your learners to rate the course based on how engaging it is. Another question you can ask is how satisfied they are with the <a href=\"https:\/\/www.efrontlearning.com\/blog\/2013\/03\/ten-tips-to-build-interactivity.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>interactivity<\/strong><\/a> provided by the course. \u00a0<\/span><\/p>\n<h3>5. Suggestions<\/h3>\n<p><strong>Of course, no post-training evaluation questionnaire<\/strong><span style=\"font-weight: 400;\"><strong> is complete without a part that asks for suggestions.<\/strong> The main challenge, however, is that this part is usually skipped by learners. Most of the time, these open-ended questions require them to take a little bit of time to come up with responses. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A friendly tip on how to do this: require the learners to put at least three <\/span><span style=\"font-weight: 400;\">suggestions to improve training effectiveness<\/span><span style=\"font-weight: 400;\">. If they don\u2019t put anything in the suggestion \u201cbox,\u201d the system will not allow them to proceed and complete the course. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For your \u2018suggestion box,\u2019 you can ask your learners on what changes they would like to apply to the program as it is. You can also ask for future ideas on program improvement.<\/span><\/p>\n<h2>Conclusion<\/h2>\n<p><span style=\"font-weight: 400;\"><strong>Post-training evaluation is a critical part of any training program.<\/strong> Not only does it give you an idea of what the learners thought of the course, but more importantly, it tells you what\u2019s working and what\u2019s not. Furthermore, it gives you a valuable insight of the training program from the learner\u2019s perspective.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>You always need to remember that the learner, not the content, is the main star of the show<\/strong> \u2013 and your learners must not be treated as just an afterthought. Getting learner feedback about your training courses or programs must be prioritized.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> So, always remember to include these five elements when you create your <\/span><span style=\"font-weight: 400;\">post-training evaluation questionnaire<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>(And to make things more specific, head over to\u00a0our <a href=\"https:\/\/www.talentlms.com\/blog\/questions-post-training-evaluation-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\">TalentLMS\u00a0blog post for the actual questions you should include in your post-training evaluation survey<\/a>.)<\/p>\n<p>&nbsp;<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>At the end of any corporate online training program or course, there should always be a training evaluation report based on learner feedback. This report not only tells you how well the program was received by the learners, but it also gives valuable insight into your program\u2019s effectiveness.<\/p>\n","protected":false},"author":33872,"featured_media":6480,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"class_list":["post-6462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-elearning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Elements to Include in any Post Training Evaluation Questionnaire<\/title>\n<meta name=\"description\" content=\"Wondering about the five elements that should be included in your post training evaluation questionnaire? 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