{"id":6439,"date":"2017-12-19T18:00:08","date_gmt":"2017-12-19T16:00:08","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=6439"},"modified":"2017-12-13T12:04:02","modified_gmt":"2017-12-13T10:04:02","slug":"how-align-training-strategic-business-objectives","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2017\/12\/how-align-training-strategic-business-objectives.html","title":{"rendered":"How to Align Your Training With Your Business Objectives in 6 Easy Steps"},"content":{"rendered":"<div class=\"wp-block-classic-wrap\"><span style=\"font-weight: 400;\">Why do we train our employees? Well, it depends on who you ask. Some people believe that the purpose of training is to motivate employees\u00a0or to reward high performance. A few will train just to meet their training quota, and then there are those who train their employees to create a reputation of staff development. Most of the time, though, employees themselves don\u2019t even understand why they\u2019re attending training. \u00a0<\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">But even successful training is wasteful if it\u2019s done \u201cfor the sake of it\u201d. Because training can be one hefty investment. In fact, U.S. training expenditure\u00a0<\/span><strong><a href=\"https:\/\/trainingmag.com\/sites\/default\/files\/images\/Training_Industry_Report_2016.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">exceeded $70 billion<\/a><\/strong><span style=\"font-weight: 400;\"> in 2016. That\u2019s a lot of spending! And like any spending in business, it should pay off.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what\u2019s the ultimate return on training investment?<strong> The achievement of <\/strong><\/span><strong>strategic business objectives<\/strong><span style=\"font-weight: 400;\"><strong>,<\/strong> of course. This means developing training that will equip employees with the knowledge and skills that in turn will contribute to reaching the business\u2019 strategic vision.<\/span><\/p>\n<h2>What Are Strategic Business Objectives?<\/h2>\n<p><span style=\"font-weight: 400;\"><strong>We know every business is different.<\/strong> Each is unique in the way that they operate, the people they employ, and the strategic vision they\u2019re striving for \u2013 to name but a few.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yet, all of their strategic <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/05\/how-set-measurable-learning-objectives-goals.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>business objectives<\/strong><\/a> can usually be described within four common categories. That\u2019s, making money, building a reputation, becoming faster, or becoming better.<\/span><\/p>\n<p><b>Increasing Financial Gains:<\/b><span style=\"font-weight: 400;\"> This one probably hasn\u2019t taken you much by surprise, because increasing annual revenue and\/or profit is the most common type of business objective. But in order to increase financial gains, the business needs to reduce costs, while making more sales. And to do this, they require a strong, competent and motivated workforce who understands their respective roles in achieving the business\u2019 <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/07\/adaptive-learning-strategy-benefits.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>strategy<\/strong><\/a>.<\/span><\/p>\n<div class=\"click-to-x\">\n                <blockquote>In order to increase financial gains, the business needs to reduce costs, while making more sales. <\/blockquote>\n                <a href=\"https:\/\/x.com\/intent\/post?text=In%20order%20to%20increase%20financial%20gains%2C%20the%20business%20needs%20to%20reduce%20costs%2C%20while%20making%20more%20sales.%20&#038;via=efrontlearning&#038;related=efrontlearning&#038;url=https%3A%2F%2Fwww.efrontlearning.com%2Fblog%2F2017%2F12%2Fhow-align-training-strategic-business-objectives.html\" target=\"_blank\">\n                    <span>Share on <\/span>\n                    <svg width=\"17.6px\" height=\"18px\" viewBox=\"0 0 17.6 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M10.5,7.6L17,0h-1.6L9.8,6.6L5.2,0H0l6.9,10L0,18h1.6l6-7l4.8,7h5.2L10.5,7.6L10.5,7.6z M8.4,10.1l-0.7-1\n                        L2.1,1.2h2.4L9,7.6l0.7,1l5.8,8.3h-2.4L8.4,10.1L8.4,10.1z\"><\/path>\n                    <\/svg>\n                <\/a>\n            <\/div>\n<p><b>Building a Brand Reputation:<\/b><span style=\"font-weight: 400;\"> The better the business\u2019 reputation, the longer the list of loyal customers it tends to boast. But how did it achieve its sterling reputation? Through positive customer experiences, at every customer touch point. This means knowledgeable sales consultants, helpful support staff, high-quality products and services, and skilled user-experience experts.<\/span><\/p>\n<p><b>Improving Speed of Production:<\/b><span style=\"font-weight: 400;\"> Producing products and services faster enables businesses to reach more customers in the same amount of time. This means lower costs, and increased sales. But more efficient production requires employees who are skilled in their roles, and who can work quickly without risking quality.<\/span><\/p>\n<p><b>Maintaining a Competitive Advantage:<\/b><span style=\"font-weight: 400;\"> In today\u2019s global economy, it\u2019s not enough to be the fastest. Businesses need to continuously learn, to innovate, and to customize their offerings. This allows the business to compete proactively, rather than react passively to change. <\/span><span style=\"font-weight: 400;\">But embracing new technologies and practices, and evolving with changing market demands, requires a resilient and learning-focused workforce. \u00a0<\/span><\/p>\n<h2>Why You Should Align Your Training Programs<\/h2>\n<p><span style=\"font-weight: 400;\">The achievement of <\/span><span style=\"font-weight: 400;\">strategic business objectives<\/span><span style=\"font-weight: 400;\"> is quite clearly related to the people who work in the business. Their knowledge, skills, and motivation to learn are key to increased sales, improved brand reputation, efficient production, and competitive advantage.<\/span><\/p>\n<p><strong>This is why training, and its alignment to strategic business objectives<\/strong><span style=\"font-weight: 400;\"><strong>, becomes so important.<\/strong> By cascading the strategic vision and mission down to training and development goals, employees are able to see them operationalized. They become real, they become tangible, and they become meaningful in relation to their own jobs and tasks. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because when training programs are designed and developed toward business strategy, <strong>employees are able to better understand how <\/strong><\/span><strong><i>they<\/i><\/strong><span style=\"font-weight: 400;\"><strong> personally contribute to the achievement of business objectives.<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And this understanding leads to their buy-in and reduces their resistance to training. This is why every <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/07\/reasons-online-training-program-fail.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>training program<\/strong><\/a> should be practical and relevant to the roles and responsibilities of employees, and directly assist them in achieving their performance goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So the question becomes, how do you do it? How do you achieve this connection between training and business objectives?<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6448\" src=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314.png\" alt=\"\" width=\"1200\" height=\"314\" srcset=\"https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314.png 1200w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314-300x79.png 300w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314-768x201.png 768w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314-1024x268.png 1024w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314-810x212.png 810w, https:\/\/www.efrontlearning.com\/blog\/wp-content\/uploads\/2017\/12\/EFRONT_20171219_1200x314-1140x298.png 1140w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<h2>6 Steps for Aligning Training With Business Strategy<\/h2>\n<p><span style=\"font-weight: 400;\">Aligning training with business strategy<\/span><span style=\"font-weight: 400;\"> requires little more than six simple steps, followed in a logical order.<\/span><\/p>\n<ul>\n<li><b>Identify your <\/b><b>strategic business objectives<\/b><b>:<\/b><span style=\"font-weight: 400;\"> You know the saying. \u201c<\/span><i><span style=\"font-weight: 400;\">If you do not change direction, you may end up where you are heading<\/span><\/i><span style=\"font-weight: 400;\">\u201d. And sometimes, where you are heading is not the best place for your business. So, start by understanding the <\/span><span style=\"font-weight: 400;\">strategic business objectives<\/span><span style=\"font-weight: 400;\"> that you\u2019re working toward achieving. These might be related to hard goals, like increased revenue, profit, or productivity, or softer goals like brand reputation, customer experience, or organizational culture. But no matter the objective, make sure that it\u2019s\u00a0<\/span><strong><a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/05\/how-set-measurable-learning-objectives-goals.html\" target=\"_blank\" rel=\"noopener noreferrer\">measurable<\/a><\/strong><span style=\"font-weight: 400;\">! \u00a0<\/span><\/li>\n<li><b>Define the performance results necessary for achieving them: <\/b><span style=\"font-weight: 400;\">Now, in order to achieve the strategic objectives that you\u2019ve identified in step 1 above, you\u2019ll need to define the performance results that will reflect their success. For example, increased revenue might rely on\u00a0<\/span><strong><a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/11\/ways-lms-help-close-sales-deals.html\" target=\"_blank\" rel=\"noopener noreferrer\">higher sales<\/a><\/strong><span style=\"font-weight: 400;\">, and a reduced number of customer complaints might indicate that customer experience is improving. <\/span><\/li>\n<li><b>Identify the roles, tasks and competency areas where this performance will be measured: <\/b><span style=\"font-weight: 400;\">Because you\u2019ve defined the performance results that will lead to your strategic business objectives, you can start to identify the specific roles, tasks, knowledge, and skills that will help the business to perform in the right ways. Like how Sales Consultants might help to achieve increased sales through their first contact calls, and how Support Teams could use their knowledge of the online platform to better assist customers who have queries. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li><b>Evaluate the gaps and set related learning goals: <\/b><span style=\"font-weight: 400;\">Once you know which roles, tasks, and competencies can help you achieve your performance results, it\u2019s time to evaluate where the <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/10\/identify-skill-gaps-workplace.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>skills gaps<\/strong><\/a> lie. So, within each role (starting with the most important), assess the level of knowledge, skills, and abilities. And where there are gaps, set the learning objectives that will close them. For example, if there is a gap in communication skills among sales staff, then the associated learning objective might be to \u201cImprove communication skills among Sales Consultants\u201d.<\/span><\/li>\n<li><b>Communicate these goals (and their relevance) to employees: <\/b><span style=\"font-weight: 400;\">As much as YOU understand the importance of these learning objectives to the broader business strategy, don\u2019t assume that employees share the same understanding. After all, they haven\u2019t been as involved in the last four steps! So, clearly communicate the importance of achieving these learning objectives, and how their achievement will enable employees to make a meaningful contribution to business <a href=\"https:\/\/www.efrontlearning.com\/blog\/2017\/08\/effective-workforce-development-strategies.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>strategy<\/strong><\/a>. Because of understanding, leads to their investment in the training that comes next! \u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00a0<\/span><b>Design and develop training for achieving learning objectives: <\/b><span style=\"font-weight: 400;\">Okay, here comes the fun part! With your direction clearly defined, you can now design and develop training that is clearly aligned with broader <\/span><span style=\"font-weight: 400;\">strategic business objectives<\/span><span style=\"font-weight: 400;\">. By designing your training specifically to close the competency gaps identified before, your employees will be working toward their learning objectives. By achieving the learning objectives, they\u2019ll be equipped to perform better in their roles. And that performance will directly contribute to the achievement of business strategy. Tada! It\u2019s all come together.<\/span><\/li>\n<\/ul>\n<h2>Be Different: The Costs of Misalignment<\/h2>\n<p><strong>Surrounded by rapid change and a need for speed, many businesses today still fail to align their training with strategic business objectives<\/strong><span style=\"font-weight: 400;\"><strong>.<\/strong> Actually, studies have found that only\u00a0<\/span><strong><a href=\"http:\/\/articles.noodlefactory.com.sg\/how-to-create-a-workplace-that-is-conducive-for-transfer-of-learning\" target=\"_blank\" rel=\"noopener noreferrer\">12% of employees<\/a><\/strong><span style=\"font-weight: 400;\"> feel that they can apply the skills they\u2019ve learned from training to their jobs. And as many as\u00a0<\/span><strong><a href=\"http:\/\/www.implementation-hub.com\/resources\/implementation-surveys\" target=\"_blank\" rel=\"noopener noreferrer\">67% of businesses<\/a><\/strong><span style=\"font-weight: 400;\"> say that they fail to execute well-formulated strategies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s time to be different and break away from this majority. It\u2019s time to align training with strategy by involving the employee. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">By following the six steps outlined here, and incorporating <\/span><span style=\"font-weight: 400;\">business strategic objectives<\/span><span style=\"font-weight: 400;\"> into performance metrics, you\u2019ll be designing and developing training with real business impact. You might even want to\u00a0<\/span><strong><a href=\"https:\/\/www.efrontlearning.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">try eLearning<\/a><\/strong><span style=\"font-weight: 400;\">, for an even greater impact!<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why do we train our employees? Well, it depends on who you ask. Some people believe that the purpose of training is to motivate employees\u00a0or to reward high performance. A few will train just to meet their training quota, and then there are those who train their employees to create a reputation of staff development. [&hellip;]<\/p>\n","protected":false},"author":33872,"featured_media":6449,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[201],"class_list":["post-6439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-elearning","tag-corporate-training"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Align Your Training With Your Business Objectives in 6 Easy Steps<\/title>\n<meta name=\"description\" content=\"Wondering why and how you can align your corporate training with your strategic business objectives? 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