{"id":5832,"date":"2017-08-03T18:00:12","date_gmt":"2017-08-03T15:00:12","guid":{"rendered":"https:\/\/www.efrontlearning.com\/blog\/?p=5832"},"modified":"2017-08-01T11:33:35","modified_gmt":"2017-08-01T08:33:35","slug":"tips-seasonal-employees-training","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2017\/08\/tips-seasonal-employees-training.html","title":{"rendered":"Training Your Seasonal Employees: The Tips and Tricks"},"content":{"rendered":"
Permanence is defined as \u201cthe state or quality of lasting or remaining unchanged indefinitely\u201d. But let\u2019s be honest… does anything actually remain unchanged indefinitely these days?<\/p>\n

<\/p>\n

Well, at least nothing in the business world. That\u2019s why companies are turning to temporary employment during the busy seasons. Last year, US retailers employed around 738,800 temporary workers<\/strong><\/a> over the holiday season. Possibly more convincing is that only 60% of farmworkers work<\/strong><\/a> for more than 180 days a year.<\/p>\n

Of course, there are many other examples of the need for hiring seasonal employees.<\/strong> Think of ski resorts that only need ski instructors in snowy seasons. Or municipalities who need lifeguards only during summer months.<\/p>\n

Seasonal hiring, also known as holiday hiring,<\/strong> is indeed the way to go if your business experiences predictable highs and lows in the demand for products or services. It\u2019ll save you months worth of salaries and wages when sales don\u2019t cover the costs.<\/p>\n

But just because seasonal employees are, well, \u201cseasonal\u201d, doesn\u2019t make a temporary workforce a shortcut to busy-season success. In fact, season workers may just present you with a whole new set of challenges.<\/p>\n

There Are No Shortcuts to Seasonal Hiring<\/h2>\n

A temporary workforce is usually thrown into the busiest time of the year, and expected to perform at the highest level, while also being acutely aware that they are not a permanent part of the team.<\/p>\n

This is a dangerous combination for a group of people you\u2019ll rely on to get your business through the season rush.<\/strong> The solution? Offer your temporary employees seasonal training. This is important for a number of reasons.<\/p>\n

\n
A temporary workforce is usually thrown into the busiest time of the year and expected to perform at the highest level<\/blockquote>\n \n Share on <\/span>\n \n <\/path>\n <\/svg>\n <\/a>\n <\/div>\n

1. Developing the necessities<\/h3>\n

Seasonal employees are new employees. New to the company, new to the job, and new to the team.<\/strong> This means that they may not have all of the skills or knowledge, or be familiar with internal team members and processes, in order to be productive from Day 1 on the job. Training your employees is an important way to get your seasonal workers up to speed on people, processes and responsibilities.<\/p>\n

2. Creating engagement<\/h3>\n

Most of the time, a temporary workforce feels the \u201ctemporary\u201d nature of their job.<\/strong> They\u2019re aware that they are not a permanent part of the team and the company, and this can make them feel disinvested and disengaged in the work that they\u2019re performing.<\/p>\n

Training your seasonal employees makes them feel included, and demonstrates that they are as important to the company as permanent employees.<\/strong> It also sets the understanding that expectations placed on the temporary and permanent workforces are equal.<\/p>\n

3. Investing in potential permanent hires in the future<\/h3>\n

Research has found that 63% of retailers plan to hire one in every ten seasonal employees. And they\u2019re not the only ones. Seasonal employees may be temporary \u2013 to start with \u2013 but when it comes to finding the best people to join your business on a permanent basis, who better to recruit than those who\u2019ve met the team, done the work, and know the drill?<\/p>\n

So why not make sure that they\u2019re trained up from the start, and give them a fair go at proving their competence?<\/p>\n

\"\"<\/p>\n

Tips and Tricks for Seasonal Training<\/h2>\n

By now you might be convinced that training your seasonal workforce is important. But you\u2019re probably also wondering how best to implement this. So here are our top three tips and tricks to help you with your seasonal training.<\/p>\n

Onboarding<\/h3>\n

Setting your season workers up with training on or before their first week of work is a great way to onboard them onto the team<\/a>.<\/strong> You can provide training on everything and anything related to team building, technology, processes, or specific knowledge and skills of the new role they\u2019ll be taking on.<\/p>\n

By providing this seasonal training upfront, temporary employees are less likely to feel uncertain or unsupported in performing their new role.<\/strong> Instead, they\u2019ll be capable and comfortable with the tasks they must perform, and with the people they\u2019ll be working with. This way you\u2019ll see higher performance, from earlier on in the season.<\/p>\n

Training at Regular Intervals<\/h3>\n

Now, while early-on training for onboarding<\/a> is a must, you\u2019ll also need to be careful of pushing an overwhelming seasonal training load on your temp employees.<\/strong> You know what they say: balance is the key to everything. So rather than scheduling all of the training up front, try to schedule regular training throughout the season.<\/p>\n

Cover the most critical skills and tools during onboarding. Those areas core to performing the job are usually worth prioritizing. Leave the useful but less critical training for later on, like team building<\/strong><\/a> and engagement activities. Scheduling ongoing training at regular intervals results in a more manageable training load \u2013 one that motivates, rather than scares!<\/p>\n

Training with Buddies<\/h3>\n

Starting a new job can be daunting for the best of us.<\/strong> Even more so when you\u2019re considered temporary, and are joining a new team during the busiest season of the year. Talk about exiting the comfort zone!<\/p>\n

This is why on-the-job training with a work \u201cbuddy\u201d can be an effective way to get your seasonal staff comfortable and competent. By pairing seasonal workers with an experienced, permanent staff member, they\u2019re more likely to learn quickly and to feel like part of the team.<\/p>\n

Making Training Stick<\/h3>\n

Once you\u2019ve invested in seasonal training, the next challenge is making sure that all of the learning that took place during that training actually manifests as behaviors and attitudes in the workplace<\/strong><\/a>. Management is key here.<\/p>\n

Management should actively support seasonal training, and encourage employees<\/strong><\/a> to practice what they\u2019ve learnt in the workplace. One of the ways that managers can encourage positive employee behaviors is through recognition.<\/p>\n

We\u2019re talking about recognizing and acknowledging seasonal employees every time they practice what they\u2019ve learnt in training.<\/strong> This could be anything from verbal acknowledgement of good performance, to tangible rewards like financial incentives or time off. This kind of recognition motivates season workers to practice the knowledge, skills and abilities acquired in training.<\/p>\n

The Benefits of Online Seasonal Training<\/h3>\n

Training can be a difficult thing to prioritize. Much of the time, you need seasonal employees to be working toward sales targets and other business outcomes. This makes training a little inconvenient.<\/p>\n

But seasonal training doesn\u2019t have to be a logistical nightmare. Even team building activities don\u2019t need the whole team in a room together. How is this possible? Through online training and eLearning courses.<\/p>\n

eLearning unleashes a range of innovative technologies, like gamification<\/strong><\/a>, interactive infographics<\/strong><\/a>, branching scenarios, and analytics. These technologies help to create a seasonal training program that is engaging, convenient, and designed for optimum learning and retention.<\/p>\n

Furthermore, using quizzes, discussion forums and videos allows season workers to learn bite-sized chunks of information<\/a> and\/or skills, as and when they need it.<\/strong> This way, training can fit into employees\u2019 busy work schedules, instead of the other way around.<\/p>\n

But if online seasonal training sounds like the option for you, make sure that you choose the best LMS to deliver your training.<\/p>\n

It\u2019s Your Season!<\/h3>\n

There\u2019s no time like today.<\/strong> If you\u2019re leveraging seasonal jobs hiring during the busy periods, start planning your seasonal training for improved employee engagement and performance today.<\/p>\n

Planning today makes for a smoother running season tomorrow.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Permanence is defined as \u201cthe state or quality of lasting or remaining unchanged indefinitely\u201d. But let\u2019s be honest… does anything actually remain unchanged indefinitely these days?<\/p>\n","protected":false},"author":33872,"featured_media":5871,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[267],"tags":[],"class_list":["post-5832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-talent-development"],"yoast_head":"\nTraining Your Seasonal Employees: The Tips and Tricks<\/title>\n<meta name=\"description\" content=\"Is training your seasonal employees worth it? How can you be sure that seasonal training is effective? 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