{"id":24,"date":"2011-03-09T03:24:00","date_gmt":"2011-03-09T03:24:00","guid":{"rendered":"http:\/\/blog2.efrontlearning.net\/2011\/03\/elearning-programs-support-services-to-learners.html"},"modified":"2016-05-09T12:06:49","modified_gmt":"2016-05-09T12:06:49","slug":"e-learning-programs-support-services-to","status":"publish","type":"post","link":"https:\/\/www.efrontlearning.com\/blog\/2011\/03\/e-learning-programs-support-services-to.html","title":{"rendered":"eLearning Programs’ Support Services to Learners"},"content":{"rendered":"
\n
The most e-Learning developers focuses on instructional design, curriculum design, project management, etc. However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? Some of you might think what is the purpose of focusing only on the creation and development of an e-Learning course. The answer is simple. By focusing on the support services before the the e-Learning course begin you will attract and prepare the learners. By focusing on the support services during the e-Learning course you will enhance learning. By focusing on the support services after the e-Learning course you will have an online learning community of professionals with same interests.So, my question is “Can you create and develop an e-Learning course without focusing on the e-Learning course’s support services to learners?”<\/em><\/p>\n

The following list contains resources consider the e-Learning programs’ support services to learners.<\/p>\n

<\/a>The Strategic Management of e-Learning Support<\/a> – Free e-Learning Book
\nFinding from American Research Universities<\/p>\n

Guidelines for Creating Student Services Online<\/a>
\nThese guidelines were the result of the U.S. Department of Education’s FIPSE-funded project “Beyond the Administrative Core”. The guidelines assist colleges and universities in planning and implementing online student services.<\/p>\n

Support Services in e-Learning – an Evaluation Study of Students’ Needs and Satisfaction<\/a>
\nThe article reports from an evaluation study among NKI Internet students. The main aim of the study was to examine students’ need for support services in Internet based distance study and examine the students’ satisfaction with support services.<\/p>\n

Narrowing the distance: using e-Learner support to enhance the student experience<\/a>
\nThe United Kingdom Open University has experimented with a range of information and communication technologies (ICT) to support learners and foster the development of learning communities, including online resources, email, e-messages, SMS messaging, and Second Life.
\nThe Role of Student Affairs in Distance Education: Cyber-Services or Virtual Communities<\/p>\n

Ten Tips for Getting Learners to Take E-Courses<\/a>
\nOrganizations need to invest in multiple tactics to realize an increase in usage in e-learning.<\/p>\n

Training is Broken (There. We Said It.)<\/a>
\nWith training\u2019s limitations under scrutiny, it may be performance support\u2019s time to shine.<\/p>\n

Student Support Services for e-Learning<\/a> (DOC)<\/p>\n

In the words of one well-placed observer \u201cthe challenge for online education providers\u2026is, not so much how to recruit students , but how to retain them once they have begun\u201d<\/p>\n

Industry Integration of e-Learning<\/a> (PDF)
\nGuidelines for supporting learners using e-Learning in workplaces. These guidelines provide practical models for businesses and their training partners to provide effective support for learners using e-Learning in workplaces.<\/p>\n

101 Tips to Motivate the Online Learner<\/a> (PDF)
\nOnline learning has introduced a new learning culture one that takes time with which to become familiar. Organizations spend a lot of time planning for, and investing in, technologies – but often forget about the culture change involved with this new learning environment.<\/p>\n

Online Student Services Self-Assessment Tool<\/a> (PDF)
\nThe Online Student Services Self-Assessment Tool (OLSS-SAT) is designed to assist student services professionals to assess the online student services at their respective institution.<\/p>\n

Why Online Learners Drop Out plus Tips for Increasing E-learning Completion Rates<\/a> (PDF)
\nWelcome to the problem a lot of people in the e-learning industry don’t like to talk about — high dropout rates for online courses. There are no national statistics, but a recent report in the Chronicle for Higher Education found that institutions report dropout rates ranging from 20 to 50 percent for distance learners. And administrators of online courses concur dropout rates are often 10 to 20 percentage points higher in distance offerings than in their face-to-face counterparts.<\/p>\n

e-Learning Report 2005<\/a> (PDF)
\nThe report responds to the External Review of the University of Alberta E-Learning Support Units, which recommended the development of a vision and a strategic direction for e-learning with agreed-on measures and targets<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The most e-Learning developers focuses on instructional design, curriculum design, project management, etc. However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? Some of you might think what is the purpose of focusing only on the creation and development of an e-Learning course. The answer is […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[],"class_list":["post-24","post","type-post","status-publish","format-standard","hentry","category-elearning"],"yoast_head":"\neLearning Programs' Support Services to Learners - eFront Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.efrontlearning.com\/blog\/2011\/03\/e-learning-programs-support-services-to.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eLearning Programs' Support Services to Learners\" \/>\n<meta property=\"og:description\" content=\"The most e-Learning developers focuses on instructional design, curriculum design, project management, etc. However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? 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