Business needs change. Tools get outdated. And processes often need a shake-up. Sticking to the same old routine won’t cut it in a fast-paced world. As we gear up for the new year, it’s a perfect chance to re-evaluate how we...
Tag - employee training
Experiential learning in the modern workplace: A remote revolution?
For decades, experiential learning has been a celebrated educational approach. The concept is simple but powerful. Through hands-on experiences and real-world problem-solving, participants learn by doing. But the landscape of the...
Top customer support skills your teams should master
The customer support team is what can make or break the customer experience. And happy customers are loyal customers who will help businesses bloom and add to their revenue. In brief, good customer support is a revenue generator...
Maximizing the benefits of a customizable LMS: How to make a training portal truly yours
Too long? Too short? Too tight? Too baggy? An item of clothing may look great on the peg. But if it doesn’t fit perfectly, chances are you won’t wear it. Or when you do wear it, you’ll be distracted by its flaws (missing...
Don’t break the bank: All you need to know about low-cost employee training
Training is one of the most essential investments for businesses. But let’s admit it. It’s expensive. And it’s also one of the first things that companies decide to cut when they need to reduce expenses. According to...
Transitioning to a training role? 8 employee training tools to get started
We’ve got good news and bad news for you. The good news is there are so many tools out there to help you improve employee training. The bad news is there are so many tools out there that picking the right one can feel...
How to win the hearts of Gen Z in the workplace
Your workforce is changing. The newer generation of Gen Z is more dynamic and more digitally literate than their predecessors. Bearing this skillset in mind, you need to find new and better ways to step up your game and discover...
In-house vs. outsourced employee training strategy: What model’s made for you?
Designing an effective employee training program is important for a number of reasons. It gives employees the skills they need to make your business a success. It boosts retention by showing employees you value them and are...
Best practices for hiring and training entry-level employees
Proper employee development through training enhances loyalty among the team, boosts engagement, and leads to creating an attractive environment for new employees. We already know that. But more often than not, little or nothing...
A guide into running successful virtual instructor-led sessions
“Can you all see my screen?” “Sorry about this, I’m still trying to figure out how to unmute myself.” “Reconnecting…” These are all common messages during online presentations and virtual instructor-led training...